Privacy Policy

This Privacy Policy explains how Ascend Property Solutions LLC ("we", "us", "our") collects, uses, shares, and protects personal information when you visit our website, submit a property form, call or text us, or otherwise communicate with us.

It applies to information collected online and offline in connection with our property purchasing business in Texas.

Information you give us: your name, phone number, email address, mailing address, the property address, ownership and occupancy status, property condition, timeline, reason for selling, and anything else you choose to include in a form, call, text, or email.

Transaction information: if we move forward, we may collect information needed to close, such as title, lien, mortgage payoff, probate or estate documents, and identity verification records.

Information collected automatically: IP address, browser and device type, pages viewed, referring page, and approximate location, collected through cookies and similar technologies to keep the site secure and to understand how it is used.

Information from third parties: publicly available property records, county appraisal district data, title companies, and marketing partners who referred you.

To evaluate your property and prepare an offer, to contact you about that offer, to answer your questions, and to coordinate closing with a title company or attorney.

To operate, secure, and improve the website; to detect fraud and abuse; and to keep records required for our business.

To send you follow-up communications about your property or, where permitted, occasional updates. You can opt out at any time.

To comply with legal, tax, and regulatory obligations.

We do not sell your personal information, and we do not share your contact details with unrelated marketers.

Service providers who work on our behalf, such as title companies, escrow agents, attorneys, inspectors, contractors, CRM and email providers, hosting providers, and analytics providers. They may only use the information to perform services for us.

Assignees or partners in a specific transaction where a purchase contract is assigned, and only the information necessary to complete that transaction.

Legal and safety disclosures when required by law, subpoena, or court order, or to protect our rights, property, or the safety of others.

Business transfers if our company or its assets are acquired, in which case information may be transferred as part of that transaction.

When you submit your phone number you consent to be contacted by Ascend Property Solutions at that number by call and text, including with automated technology, about your property. Consent is not a condition of any purchase.

Message and data rates may apply and message frequency varies. Reply STOP to end text messages or HELP for help. Mobile opt-in data and consent records are never shared with third parties for their own marketing.

We use strictly necessary cookies to run the site, plus analytics cookies that help us understand traffic and improve pages. Most browsers let you block or delete cookies; some parts of the site may not work correctly if you do.

We honor Global Privacy Control and similar browser opt-out signals where required.

We keep inquiry information for as long as needed to respond to you and for a reasonable period after, and we keep transaction and closing records for as long as required by law, generally at least seven years. When information is no longer needed we delete or de-identify it.

We use administrative, technical, and physical safeguards such as encrypted transmission, access controls, and limited staff access to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may request access to the personal information we hold about you, request correction of inaccurate information, request deletion, or ask us to stop contacting you.

Texas residents have rights under the Texas Data Privacy and Security Act, including the right to confirm processing, access, correct, delete, obtain a portable copy, and opt out of targeted advertising or sale of personal data. We do not sell personal data.

To exercise any right, email info@ascend-ps.com or call +1 (210) 214-1671. We will verify your identity before responding and will reply within the period required by law. You may appeal a denial by replying to our response.

Our website is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information, contact us and we will delete it.

Our site may link to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

We may update this policy as our practices or the law change. The updated version will be posted on this page with a new effective date. Material changes will be highlighted where appropriate.

Ascend Property Solutions LLC, 7550 W I-10, Suite 800-4095, San Antonio, TX 78229. Email info@ascend-ps.com. Phone +1 (210) 214-1671.